Discover Sound Technology (DST) is a data and analytics platform that offers patented ultrasound technology to provide service technicians with a higher level of information on the health of HVAC/R equipment, and XOi is an industry leader in technician-first smart technology for commercial and residential field service companies. Together, they have announced a partnership to combine DST’s unique capabilities with XOi’s platform to help empower technicians, improve documentation, and increase service revenue.

This partnership will give field technicians the best functionality that both organizations can provide, easily accessible from wherever they are. The integration will make it simple for techs to directly input DST reports into XOi, where XOi’s AI technology will utilize the data that DST collects to generate visual content designed to promote predictive maintenance as well as planned repair and replacement services.

“XOi translates DST’s innovative ultrasound diagnostic technology into digestible, easy to understand visualizations that techs can share with customers,” said Aaron Salow, founder and CEO of XOi. “We’re offering an innovative solution that can help contractors differentiate themselves and establish a meaningful advantage in their market.

Incorporating an easy to use, state-of-the-art ultrasound predictive maintenance system can be a groundbreaking practice when it comes to increasing the efficiency and effectiveness of field operations, and DST’s patented diagnostic technology revolutionizes how technicians can transform operations and service equipment. DST’s ultrasound diagnostic system allows techs to predict equipment failure, extend equipment life and lower total costs, completely changing the way their jobs get done and the way their organizations function. By partnering with XOi, DST is making the amazing benefits of this technology even more accessible, elevating transparency, increasing trust, and improving customer experience.

“Integrating DST’s innovative ultrasound diagnostics with XOi’s data-rich tech-enablement functionality provides technicians an enhanced experience to offer customers unprecedented transparency, diagnostic information and accountability,” said Brett Shaw, president and CEO of DST. “The results help service organizations build lasting relationships that support recurring business and revenue.”

If you’re interested in learning more about DST and XOi to begin the transformation of your service operations from reactive to predictive maintenance, make sure to contact us today!

For more information about DST, visit https://www.discoverdst.com/.

For more information about XOi, visit https://xoi.io.

About Discovery Sound Technology (DST)

Discovery Sound Technology (DST)’s mission is to deliver solutions that transform predictive and planned maintenance by offering patented diagnostic technology that redefines how ultrasound is gathered and utilized. DST’s easy to use, self-calibrating ultrasound diagnostic system empowers technicians with real-time information to predict equipment failure, extend equipment life and lower total costs. DST’s technology is complimentary to any planned maintenance program to validate equipment in good health or reveal problems that are undetectable with other methods. DST is exceptional at leak detection and identifying electrical issues before they become expensive problems. DST’s ultrasound diagnostic platform can be used on mechanical, electrical, hydraulic and pneumatic systems. Our DSTAPP provides customizable tasking sheets with the ability to add visual documentation (photos and videos) into one comprehensive report. Visit discoverdst.com.

About XOi

XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, is powering a world in which people and equipment are connected, decisions are transparent, and quality outcomes are predictable. Developed to meet the unique challenges of an industry traditionally underserved by technology, XOi equips field service professionals with groundbreaking technician-enablement tools, including remote support, visual documentation, immediate on-the-job insights and training resources, asset and team management functions, a comprehensive knowledge base, and operational insight dashboards leveraging data from current and historical projects. With a demonstrated commitment to the hard-working men and women in the field service industries, XOi delivers innovative artificial intelligence-based solutions that empower field service teams to drive productivity, elevate customer experience and help close the skilled labor gap. For more information about XOi, visit xoi.io.